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What are we resolving?
Where are we taking you?
How will it happen?
This online program is designed to help you resolve conflicts and develop agreements for results. The total costs of conflict from broken, implicit, or incomplete agreements are much higher than you think. The benefits of a culture of resolution and agreement are enormous.
With this course you will
Create high-performance teams
Enhance and improve communication and collaboration
Transform employee and customer relations
This online program is designed to help you resolve conflicts and develop agreements for results. The total costs of conflict from broken, implicit, or incomplete agreements are much higher than you think. The benefits of a culture of resolution and agreement are enormous.
With this course you will
Create high-performance teams
Enhance and improve communication and collaboration
Transform employee and customer relations
Improve your bottom line
Increase trust in your organization
Profoundly affect your professional and interpersonal relationships
Be a partner in global transformation
Improve your bottom line
Increase trust in your organization
Profoundly affect your professional and interpersonal relationships
Be a partner in global transformation
This course provides the conversational templates for creating a shared vision and agreements for results. It provides the conversational skills for resolving inevitable differences and conflict making the collaborations sustainable.
The course reviews the communication challenges individuals face in creating shared meaning.
The purpose is to have you acknowledge that communication is a learned skill like any other technical discipline and that difficulties are understandable given the complexity of the communication process.
The key challenge is to understand the nuance of communication and to accept that you can become a masterful communicator.
I am the author of Getting to Resolution, The Book of Agreement and Collaboration 2.0, three books about improving personal and organizational relationships and productivity by turning conflict into collaboration, forming agreements for results, and creating the future that you consciously intend.
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In this deeply personal and soulful book Stewart shares the poems that were his Morning Practice for a period of three years. One poem for every day of the year along with reflective questions. The poems will stir your soul and make you think about things that are present in your world.
Careful reading and reflection will put you deeply in touch with the reality of who you are. It will provide the seeds for making changes in your life that will reward you and those around you with a richer life experience.
From feuding partners to disgruntled employees, frustrated consumers to divorcing couples, divided teams to struggling salespeople - I've been right there in the thick of it, helping to resolve impossible situations and savings thousands of relationships and millions of dollars. It's been my life's work and personal mission.
Over that 35 years, I've discovered what exactly works and what doesn't work when it comes to resolving and preventing conflict. These same principles, and the psychology behind them, can work for you too. I know because they've worked for me and thousands of people just like you.
Conflict is expensive
Efficient, effective conflict resolution
Efficient, effective conflict resolution requires a new paradigm of collaboration grounded on the ten principles of a new way of thinking.
Systematic approach
Efficient conflict resolution requires using a new systematic approach; a model that is applied consistently and reinforces new paradigm thinking through routine use
Resolving conflict
Resolving conflict using the model returns you to productive lives and functional relationships.
In this program, "Resolution Works Online", you will get a chance to learn about my model – how to apply it, and most importantly, how to enjoy both professional and personal relationships at a whole new level of success and satisfaction.
With resolve, Stewart
Conflict is a killer. It can trash our hopes, dreams, and expectations for the future. We pay the price in rage, anxiety, and uncertainty about the future.
We suffer stress-related illnesses and diseases like hypertension, insomnia, obesity, and lost relationships. Whether it's a marriage, friendship, or family conflict, this program will get you back on track.
It may not happen in a day or a week, but the program will provide the tools and mindset that will enable you to get beyond what was broken and, in the short run, back to a place of functionality. In the long run, you will have the tools essential to building long-term collaborations, even in the most tricky and challenging circumstances.
Most people don't realize the real costs associated with conflict if you are part of a business organization or a non-profit; paying attention to the use of resources is essential. It's common knowledge that the most important resource of any organization is the people who keep it running.
To optimize the use of that resource, human alignment is essential. When individuals, teams, or departments are stuck in internal or external conflict, they are the opposite of being in alignment, the source of high performance.
Whether you are a leader, manager, or resource person, these programs will give you the awareness, tools, and skills needed to prevent much of the costly conflict that is typical in organizations. If you're in a place of a painful breakdown, you will get what you need to get back to a place of resolution, alignment, and high performance. In the short run, you will be able to get beyond the conflict. In the long run, you will be able to build the organizational culture essential for the results you want.
Any newspaper will reveal the social, racial, and political unrest in both the US and all over the world.
Differences abound and have been the cause of fractured families, loss of friends, and a breakdown of the social fabric holding communities together.
It’s much easier to demonize others, make them wrong, and blame them for the social ills that interrupt the fabric of the lives we would like to have. But unfortunately, broadcast and social media can make the polarization worse.
This program will not make the differences go away. I can’t promise Kumbaya, but I can provide tools, skills, and a mindset that will enable you to engage in conversations curiously so you can understand, agree to disagree, and preserve relationships and friendships that are important.
"Becoming a Resolutionary" is but one of the many audio clips each lesson cycle contains. This further personalizes and deepens your education catering to our learning styles.
“We certainly enjoyed your positive presentation of a topic most folks find very difficult to discuss? conflict?
Your message of open communication and recognizing how past experiences play a part in our individual attitudes toward resolving conflict really hit home to me. From the comments I received during break and after lunch, I believe you delivered timely message to the rest of my staff as well.
Your uplifting closing remarks set the tone for a productive and effective afternoon training session for everyone. Thank you ever so much.”
Barbara Cassens
Director, San Francisco District FDA, Pacific Region
“Stewart Levine has developed a model for conflict resolution that could revolutionize the manner in which we speak, communicate, and settle our disagreements.
Mr. Levine is an attorney who has witnessed first hand the litigious system. He is suggesting that for the majority of issues that confront us in our daily lives there is an alternative, a less costly, and a more efficient methodology in which to achieve our goals.
As someone who has spent the better part of the past twenty years attempting to assist people in settling conflicts, I can attest to the value of Mr. Levine’s methodology.”
Dan Corsello
Director, NAPA Country Health & Human Services
“Everybody was very pleased with the program and the way it was presented. We as a team saw an application of a theory that applied to our real world.
Conflict resolution was a dear subject to all not only in our work place but also in our real personal lives. Having a dear subject makes it more attractive to bond and make people connect easier and throughout the meeting.
People were very comfortable with you as a person, your soft mannerism and your being acceptable to them was an easy sell.”
Varoujan Altebarmakian, MD,
Physician-in-Chief, Kaiser Fresno Medical Center
“You resolve issues that stifle productivity and create partnership where everyone thought it was impossible. Gail Johnson, Sierra Adoption Services I am using your model in many business situations for teaming, managing client relationships and negotiating large sales and contracts.”
TG Struttman
Caterpillar Inc,OC
“The subject matter of your presentation and the thought-provoking interaction required during your sessions will be resources used by attendees throughout their careers.”
KRobert Rigsby
Esq; Corporate Counsel, District of Columbia
“Stewart, it has been invaluable to have worked with you and learned the agreement process. It is a great foundation for both business and personal relationships.
It guide you to a clear vision of where you are going and helps answer the question of whether, and how far you can trust the people you want to work with. Expressing fears and concerns before moving forward is especially useful.
Resolving concerns provides a peaceful place to start from that is very empowering. The process will be a powerful tool to create from for the rest of my life. I am very grateful.”
Rebecca Hubbell
“Getting to Resolution is an important book for the hectic time we live in. It is a reminder that civilization rests on our ability to communicate with each other, and resolve differences in a peaceful way. This is true for individuals, organizations, and nations. We cannot afford to file lawsuits or start wars when good communication will get us to the other side of our differences.”
Lord Graham of Edmonton Opposition Chief Whip
House of Lords, London
“The techniques presented in your workshops helped me to address the process of recovering from damaged agreements and draining disputes. I used your principles the very next day.”
Ted T. Marsh
President, Two Win Communications
“Thank you for your help. I appreciate being able to handle this matter without investing any more time, effort, and money than was necessary..”
Karl Bareither
Pres., Family Business Consultants
“Most of us have had to live with a really nasty, difficult interpersonal relationship, whether the other person was our boss, a colleague, or significant other or offspring. If you are willing to invest the effort to understand the model of conflict and the model of resolution articulated by Levine, then you’ll be allowing yourself to experience the relief and satisfaction of ‘win-win’ relationships throughout your life.”
Michael Lanier
Former CIO, Charles Schwab and DHL
“Thanks so much for the work you did with our group at IVC where we were able to articulate the many issues at play as we plan our future. I believe that your resolutionary process steps are clear, simple and powerful. That process combined with your excellent facilitation was just exactly what we needed to help launch our transformation process!”
Nanda Schorske
Dean of Workforce Development, College of Marin
“A visionary is someone who thinks. A Resolutionary is someone that thinks and implements a plan to make positive change. The world can only be changed and improved when people take the time and energy to make things happen. You are making a difference.”
Mitch Markota
US Naval Air Station, China Lake
“You were able to lead a roomful of legal know-it-alls to a foolproof technique for avoiding the unnecessary communication problems that get in the way of achieving mutually satisfying resolutions of conflict. In just a few hours, you showed us how to reacquire the lost art of LISTENING. I am getting along better at the office, at home, and at the courthouse.”
F. Ford Lokeresq.,
Maryland State DRI Representative
“It’s always a treat to watch, listen, and learn from a master.There is a definite buzz for More! from our participants.”
Univ. of San Francisco
Office of Personel Services
“In the workforce I found that the agreement model transcends all lines of management and can be incorporated in relationships with direct reports, colleagues, and senior management.
I have seen my direct reports become empowered as they are enabled to have individual input and share in the credit of the results; my management benefits because the entire team is in agreement and harmony as to how to achieve the end results.
Now, when original agreements are broken or simply cannot be met, we have learned to use this tool to implement new or revised agreements. This has allowed what could have been negative situations to become positive and productive experiences.”
Jan Gould
DIR., Membership, Visa
“Stewart Levine is one of the pioneers of modern mediation. Collaborative professionals should read his work in order to improve our craft in helping families.”
Forrest (Woody) Mosten
Co-Founder at Mosten Guthrie Academy | Mediator & Collaborative Lawyer | Author & Keynote Speaker
All course are designed to be taken completely online. You do not need to visit an office, present documents, or make a phone call. You can click here to begin your course immediately.
Completion of the course depends on your commitment and effort. Once enrolled, you may start and stop the lessons at your convenience.
Yes, this course requires that you achieve a test score of 70% or higher before a certificate of completion is issued. You will be provided unlimited attempts to pass the quizzes.
We accept Visa, Mastercard, Discover, and American Express. This includes debit cards, credit cards, and pre-paid cards displaying these logos. We use Stripe as our payment portals.
No. Your personal information is never shared with any third party such as employer, reported to the credit bureaus, or made public in any other way. You may request to have your data deleted at the end of the course or upon cancelling the course.
Yes. ResolutionWorks is committed to protecting your privacy and online confidentiality. Our site uses special encryption to protect your personal information. Please refer yo our Privacy Policy for more information.
The courses provided in English but many students have successfully utilized Google's free translation tool to complete the course in other language. Google's free translation tool is available at Google Translate.
Yes. You are able to pause your course at any time by clicking the "Sign Out" button. Doing so will save your progress and allow you to resume the course from where you left off.
Yes. Proof of enrollment will be emailed to you at no additional charge upon successful enrollment in the course. Your proof of enrollment will also remain available for download from your Account Dashboard and can be accessed at any time by logging
Yes. Participants take this course for personal reasons, or to fulfill an occupational or legal requirement. Please contact your employer first before enrolling in the course if you have questions regarding the acceptance of the certificate at your place of
Still have a question that was not answered? Click here to contact me.
ResolutionWorks is a consulting and training organization dedicated to providing skills and ways of thinking needed to build strong organizational cultures in all types of working environments.
It is also a public resource for individuals and organizations who wish to create powerful, sustainable collaborations and partnerships. This website provides a variety of instructional methods in a wide variety of media formats. Become part of a growing and thriving community!